# FAQ

## Do I need to share my OTA password?

No. Never share your OTA password with KribOS.

KribOS asks for listing identifiers, property IDs or links. If an authorization is required, KribOS guides you through the official OTA extranet flow.

## Can KribOS import my existing reservations?

It depends on the platform.

Some channels allow future reservations to be pulled after connection. Others require manual review or only send new reservations after activation.

## How long does activation take?

Plan for up to **24 business hours** after submitting complete information.

Some OTAs may take longer if they require extranet validation or manual approval.

## What if my OTA is not listed?

Choose **Other platform** in KribOS and provide:

* platform name;
* listing URL;
* hotel, listing or account identifier if available;
* OTA account email if available.

KribOS will verify whether the connection is available.

## Can I connect multiple platforms?

Yes. You can request connections for multiple OTAs.

KribOS recommends starting with the most important platforms first, then adding secondary channels after the first sync is confirmed.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kribos.gitbook.io/kribos-docs/for-hosts/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.